Privacy Policy
Effective Date: June 30, 2026
We value your privacy. This Privacy Policy outlines how Kairi Marketing (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, contact us, or interact with our services, including by text message (SMS).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide via web forms, newsletter sign-up, or text message.
- Communication Data: Records of text messages exchanged between you and Kairi Marketing, including message content, timestamps, and phone numbers, where applicable.
- Usage Data: Information about how you interact with our website, including IP address, browser type, device type, and pages visited. This may be collected through cookies and third-party tools such as Google Analytics and Google Tag Manager.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to inquiries, requests, and bookings
- Contact you by text message or email regarding inquiries, appointments, or services you have requested
- Send you marketing updates, insights, and resources, but only where you have provided consent to receive them.
- Monitor website performance, user behavior, and engagement
- Measure the effectiveness of our content and marketing efforts
- Comply with legal and regulatory obligations
3. SMS Communications
If you provide your phone number to Kairi Marketing, whether through our website, a booking form, or in person, you may receive text messages from us related to:
- Responding to inquiries you have submitted
- Scheduling or confirming discovery calls and appointments
- Providing updates related to services you have requested
SMS Consent: By providing your phone number and opting in, you consent to receive text messages from Kairi Marketing. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message you receive from us. You can reply HELP for assistance. We do not share your mobile phone number or opt-in information with third parties or affiliates for marketing or promotional purposes.
No Purchase Necessary: Consent to receive text messages is not a condition of purchasing any goods or services from Kairi Marketing.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
4. Use of Google Analytics and Google Tag Manager
We use Google Analytics and Google Tag Manager to better understand how visitors use our website. These tools collect data such as your browser type, device, pages visited, and time spent on our site. This information is used solely for performance and marketing optimization.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
5. Use of GoHighLevel and Customer Relationship Management Tools
We use GoHighLevel, a third-party customer relationship management (CRM) and communications platform, to manage inquiries, schedule appointments, and communicate with prospective and current clients by text message and email. Information you provide to us, including your name, phone number, and email address, may be stored and processed within this platform in order to facilitate our communications with you.
GoHighLevel processes this information on our behalf and is contractually and technically restricted from using your information for its own independent marketing purposes.
6. Sharing Your Information
We do not sell or rent your personal information, and we do not share your mobile phone number or SMS opt-in status with third parties for their own marketing purposes.
We may share your information with trusted third-party service providers who help us operate our website, communications, and services, including email marketing platforms, scheduling and CRM tools (such as GoHighLevel), and analytics tools. These providers are only permitted to use your information to perform services on our behalf.
We may also disclose your information where required to do so by law, or to protect the rights, property, or safety of Kairi Marketing, our clients, or others.
7. Your Choices
- Unsubscribe from our marketing emails at any time by clicking the link in the footer of our messages.
- Opt out of text messages at any time by replying STOP to any message.
- Disable cookies through your browser settings.
- Opt out of certain analytics tracking using the method linked above.
- Request access to, correction of, or deletion of your personal information by contacting us using the information below.
8. Data Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.
11. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
12. Your Rights Under Canadian Privacy Law
Kairi Marketing complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have the right to access the personal information we hold about you, request corrections, and withdraw consent for certain uses of your information, subject to legal and contractual restrictions.
13. Updates to This Policy
We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date will always be noted at the top of this page. Continued use of our website or services after any changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this policy, how we handle your data, or wish to exercise any of your privacy rights, please contact us here or reach out directly at 289-768-1938.